Your privacy is important to us. This policy explains how Khalifa Technical Services collects, uses, and protects your personal information.
Last Updated: December 2024 | Effective Date: January 1, 2024
Khalifa Technical Services ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our technical services in Dubai, UAE, or visit our website.
Personal information such as name, phone number, email address, and physical address when you contact us for services
Service-related information including property details, service requirements, and appointment preferences
Communication records including phone calls, messages, and service feedback
Technical information such as IP address, browser type, and device information when you visit our website
To provide and deliver the technical services you request
To communicate with you about appointments, service updates, and follow-ups
To improve our services and customer experience
To comply with legal obligations and regulatory requirements in the UAE
To send you promotional offers and updates (only with your consent)
We implement appropriate security measures to protect your personal information
Access to your information is limited to authorized personnel only
We use secure communication channels for sensitive information
Regular security audits and updates to our systems
Compliance with UAE data protection regulations
We do not sell, trade, or rent your personal information to third parties
Information may be shared with trusted service partners only when necessary to complete your service request
We may disclose information when required by law or to protect our rights
Anonymous, aggregated data may be used for business analysis and improvement
Right to access your personal information we hold
Right to correct or update your information
Right to request deletion of your information (subject to legal requirements)
Right to opt-out of marketing communications
Right to file a complaint with relevant authorities
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
If you have any questions about this Privacy Policy or our data practices, please don't hesitate to contact us.
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